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Parties FAQ's

Sparkling Cupcake

"Just an amazing space, we've had the best time" 

"It's so good to able to get healthy options for the food"

"Least stressful party EVER" 

🎈At the Treehouse we've opted to give you every combination of options to be able to pick and mix your ideal event for your occasion and budget. 

2hr or 3hr hire

Catered or non-catered

Add on arts and Lego

Bouncy castle hire
 

🎈Please read ALL the FAQ's before calling us to book

🎈All your guests will be expected to comply with our play T&C's.  

You can download a copy of our Play Terms to send to your guests here
 

Booking: 

1. Secure your date and time (up to two weeks before) Call us! 01738 851111

2. Order your catering and extras (up to 1 week before) (booking form below)
3. Add on Bouncy castle hire (4 weeks notice) Call us! 01738 851111

FAQ's Please read all before calling to booking

What do you offer?

Exclusive hire for 16-26 children (up to age 6) and up to 40 adults. 

Less than 16 kids?  You can book into a regular play session for up to 10 children and get in touch by email if you wish to order any catering in advance. We can provide our snack packs and sandwich trays as per regular parties but not a buffet.  This will not be exclusive hire and therefore foods from home and decorations are not permitted.  A popular option is to bring cake, sing Happy Birthday but cut the cake and add to party bags. 

 

When are your sessions?

Saturday 10am-12 or 1pm

Saturday 2pm-4pm

Sunday 10.15am - 12.15 or 1.15pm

Sunday 2pm -4pm

This includes set up and clear up time however you can usually arrive 15mins early to get set up.  To allow us to clean for the next session we must ask that you leave no later than 15 mins after your session has ended. 

What are your prices and catering options (From July 2023)?

Our non-catering option includes a food "corkage" fee which will apply if any foods and drinks other than the main birthday cake are brought.  

2hr Hire: £130 if catering is ordered (£80 deposit)

2hr Hire: £180 if you are bringing your own/additional food  (£80 deposit)

3hr Hire: £190 if catering is ordered  (£100 deposit)

3hr Hire: £240 if you are bringing your own/additional food  (£100 deposit)

Are the sensory rooms included?

Due to damages caused and for safety, we do not open this room for parties.  

Do you have a bouncy castle? 

Yes! This can now be booked in addition to your event and your catering/extras.  The more notice the better but please give 4 weeks as we need to organise additional staffing.  Less notice than this and we will of course try accommodate you but can't guarantee we can arrange it.    To book please email use the online booking facility. 

Can we hire a silent disco?  

Yes! This would take place in our studio can can't be done as well as a bouncy castle. To book please email use the online booking facility.  We have a few low key lights but nothing too flashy or too dark for little people.   

Parents/carers can link their phones up to our system for your perfect playlist.  It is parents/carers responsibility to source a music licence from PPL/PRS if appropriate. 

When do I pay the balance?

This will be sent by invoice a week before your event.  

Catering

Must be ordered with a week's notice
Buffet (see below): £6.50pp

Snack pack: £5.5pp
Additional options of:

     Sandwiches trays at £20 per tray of 8
     Drink cartons for buffet £1.10pp

     Crisps, popcorn, sweetie cones and ice cream

Please ordered using the form below at least a week before your event. 

Can we bring our own cake and decorations? 

You are very welcome to bring your own main party cake, party bags and decorations. Candles are perfectly safe to use but we ask that any sparkler style ones are lit on the balcony. 

 

All decorations must be removed, including balloons. No cake smashes are permitted.  Please do not stick decorations to any painted walls. 

Can we bring a face painter/Entertainer? 

Yes, however please make sure paint is completely dry before playing in the main play area again and we do not allow any glitter to be used. Any discos must be in our studio area and so hiring a bouncy castle will not able be possible. 

Can we arrange art and crafts/Lego? 

Yes. This can be requested on the party extras booking form and will need to be cleared away 15 mins before the end of the session.

Can we run a tab for guests? 

Yes. This can be requested on the party extras booking form.

Can we arrive early to set up?

Yes, ​you can arrive 15-mins early to set up.   
Please note that you will need to use the rear fire exit entrance to be early for parties that start at 10am on Sunday.  This is strictly for key party organisers and not for your guests and we ask that you park in the regular parking area at the front of the building due to insurance purposes and access for deliveries.  

When do we have to leave?

We really appreciate a prompt exit when your session is up and no more than 15 mins after your booked session.  

  

How many adults can attend?

We are able to safely accommodate up to 50 adults. 

Can siblings attend?

Yes they are welcome to use the café as the attending adults but will not be able to use the play area unless they are 8yrs or under.

Can a photographer attend?

Yes however we do strongly advise that you seek permission from every child/guardian in attendance. 

Do we need to bring plates and napkins?

We have plates and napkins although you are welcome to bring themes ones if you like.  

Can you supply party hats?

Yes. This can be requested on the party extras booking form. They are rainbow themed. 

Can you supply party bags?

Yes. This can be requested on the party extras booking form. All bags contain a mini colouring book, mini pack of crayons, a lollipop and either a toy or a book as you choose.  

There are loads of extras that can also be ordered on the catering/extras booking form that you can add to the bags too.

We now also add in a voucher for 50% off a play session for each of your guests. 

What is your cancellation policy?

Your session can be cancelled and refunded in full with a full weeks notice. Sessions can be rescheduled up to 3 days before with no penalty.

CATERING CANCELLATIONS: 1 week before, 50% of buffet/sandwich charges must be paid for. Less than 3 full days notice and buffet/sandwich catering must be paid in full.  

How do I book?

Exclusive hire is available to book by dropping us an email or giving us a call. 

Catering can be ordered by completing the form below at least 1 week before your event.    

You can drop us an email, call or pop in to discuss the details any time but please do read ALL the information on the booking form.  There are downloadable attachments including a form to send to all attendees with the general play T&C's. 

email: hello@thetreehouseplay.co.uk or call 01738 851 111 for more information 

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BUFFET

Freshly made, healthy food: £6.50pp

Carrots, pepper & cucumber sticks, cherry tomatoes, humous, selection of kid friendly sandwiches, cheese, ham, boiled eggs, pitta and breadsticks.

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SNACK PACKS

£5.5pp

Why not add on Sandwiches?

Includes a drink, Organix crisps, raisin box, piece of fruit, muffin and alphabet biscuits or Bear paws or Oaty bar.  Items can be swapped to suit tastes. 

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TOP HATS!

£7 per tray of 30

A must at a scottish party!  Marshmallows with melted chocolate and a smartie on top! 

Colorful Fruits

FRUIT PLATTER

£15

A selection of kid friendly seasonal and exotic fruit (subject to availability).  Serves 16 as a guide. 

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SHARING CRISPS

£3 per bowl

Simple salted for all to enjoy

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SWEETIE CONES

£1 each

Selection of squishy, sweet treats.

Delicious Sandwich

SANDWICHES

Great extra for adults!

£20 for a tray of 8

Works really well to supplement the snack packs in the afternoons or for adults in the party.

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POPCORN BOWL

£3 per bowl

Sweet popcorn, a party classic. 

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ICE CREAM TUBS

£2.2 per tub

Selection of vanilla, strawberry, chocolate, mint choc chip or vegan raspberry. 

Party Information & Order Form

Please fill in for booked sessions only, at least a week before your event. 

An invoice will be sent that is due to be paid before the start of your event. Thank you. 

Basic Catering
Customise your Pefect Event:

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